Jili44 is fully committed to protecting your privacy and personal data. This Privacy Policy transparently explains how we collect, use, store, and safeguard your information.
All data transmitted between your device and jili44 servers is protected by SSL 256-bit encryption — the same level of protection used by major banking institutions in Malaysia.
Jili44 has never and will never sell, rent, or trade your personal data to third parties for marketing purposes. Your data belongs entirely to you.
Members' personal data is stored on servers protected by strict access controls. Only authorised personnel may access this data in accordance with their role requirements.
Jili44 complies with all relevant data protection legislation, including KYC and AML requirements, to ensure the platform operates legally and responsibly.
You have the right to access, amend, request a copy of, or delete your personal data. The jili44 privacy team will process any request within 30 business days.
Jili44 uses cookies solely to enhance the user experience and platform analytics. You can manage your cookie preferences at any time through your browser settings.
Important: This Privacy Policy applies to all users of the jili44 platform, including the jili44.vin website and the jili44 mobile app. By using our platform, you agree to the terms set out in this Privacy Policy.
Jili44 takes member privacy very seriously. We understand that your trust in our platform begins with the confidence that your personal data is managed responsibly, transparently, and securely. This Privacy Policy was created to honour that commitment.
This policy describes the types of personal data we collect, the purposes for collecting it, how we use and protect it, and the rights you hold as the data owner. The scope of this policy covers all your interactions with jili44 — whether through the website, mobile app, customer support, or any other communication channels we provide.
This Privacy Policy is to be read together with Terms and Conditions jili44 and other related documents. In the event of any conflict, this Privacy Policy shall be the governing document for all matters relating to privacy and data protection.
Jili44 only collects data that is necessary to deliver quality services and comply with legal requirements. The following are the categories of data we collect:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Account registration & KYC verification | Legal compliance |
| Contact Information | Communications & service notifications | Contract performance |
| Financial Data | Deposit & withdrawal processing | Legal compliance |
| Technical Data | Security & platform improvement | Legitimate interest |
| Activity Data | Analytics & service improvements | Legitimate interest |
Personal data collected by jili44 is used solely for legitimate and transparent purposes. We do not use your data for any purpose other than those stated below without obtaining your consent first.
Your data is used to create and manage your jili44 account, process financial transactions, verify your identity through KYC, and grant you access to all platform features including Slot Games, Bingo, Sports Betting, and Live Casino.
Jili44 analyses account activity patterns to detect and prevent unauthorised access, financial fraud, money laundering, and any activities that violate Terms and Conditions us. This is a protective measure that also benefits you as a legitimate member.
We use your contact information to send account-related notifications, important security updates, customer support responses, as well as promotional information and exclusive offers (if you have opted in to receive them).
Usage and technical data helps us understand how members interact with the jili44 platform so we can continuously improve user experience, platform performance, and new game offerings.
Note: jili44 does not make any automated decisions that materially affect you based solely on personal data processing without human involvement. You have the right to request a human review of any such decision.
Jili44 does not sell or trade your personal data. However, there are limited situations where we need to share certain information with trusted third parties to enable our services to function properly.
To process your deposits and withdrawals, jili44 works with trusted payment processors including FPX, Touch 'n Go eWallet, GrabPay, and bank transfer networks. Financial data shared is limited strictly to what is necessary to complete the transaction.
Some games on the jili44 platform are provided by authorised third-party game developers. These providers may receive session identifiers required to run the games. They do not receive your full identity information.
Jili44 will disclose your personal data to regulatory authorities, law enforcement agencies, or competent courts when required by law, or when such disclosure is necessary to protect the rights, property, or safety of jili44, its members, or the public.
Our guarantee: All third parties working with jili44 are required to comply with strict data protection standards through binding data processing agreements. They may only use your data for purposes that have been agreed upon.
The security of your personal data is jili44's highest priority. We continually invest in the latest security infrastructure to ensure your data remains protected at all times.
All communications between your browser or app and jili44 servers are secured by TLS 1.3 protocol with AES-256 encryption. This means every bit of data transmitted — including login credentials, payment details, and gaming history — is encrypted and unreadable by any third party in transit.
Account passwords are stored in hashed format using the bcrypt algorithm. This means that even in the unlikely event of a data breach, your actual password cannot be recovered. Bank card and financial account information is stored in an isolated environment with layered access controls.
The jili44 security team monitors our platform 24 hours a day, 7 days a week to detect any threats or suspicious activity. Should any security incident occur that may affect your data, we will notify you within 72 hours via your registered email address.
Jili44 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our website.
You can manage and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect some functionality on the jili44 platform. For detailed guidance on managing cookies in popular browsers, please refer to your browser's help section.
As a jili44 member, you have the following rights regarding your personal data. jili44 fully respects and facilitates the exercise of these rights.
You have the right to know what personal data we hold about you and to request a copy at any time.
If any data is inaccurate or outdated, you have the right to request that it be corrected or updated.
You may request the deletion of your personal data, subject to any legal compliance obligations binding on us.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform if you wish.
In certain circumstances, you may request that we temporarily restrict how we process your data.
How to Exercise Your Rights: To submit any privacy rights request, please contact the jili44 privacy team via email at [email protected]. All requests will be processed within 30 business days. We may require identity verification before processing your request.
Jili44 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. We maintain a clear and structured data retention policy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Ongoing Service Management |
| Transaction Records | 7 years after transaction | Financial regulatory compliance |
| KYC Documents | 5 years after account closure | AML & regulatory requirements |
| Communication Logs | 3 years | Dispute Resolution |
| Technical Log Data | 12 months | Security & analytics |
| Marketing Data | Until you withdraw your consent | Consent-based |
Once the retention period expires, your data will be securely deleted or anonymised in a non-identifiable form, in accordance with jili44's established secure data deletion procedures.
Jili44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to the services we offer.
When material changes occur, we will notify you through the following means:
Continued use of the jili44 platform after any Privacy Policy changes take effect will be deemed as your acceptance of the updated terms. We therefore encourage you to review this Privacy Policy periodically.
Advisory: If you disagree with any changes to this Privacy Policy, you have the right to close your jili44 account and request deletion of your personal data in accordance with the procedure outlined in Section 7.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the jili44 privacy team is here to help.
Privacy Email
Live Chat
Available 24/7 on the jili44 app
Response Time
Within 30 business days
Supported Languages
Malay & English
For formal privacy complaints, please email us stating your full name, jili44 account number, details of your request or complaint, and any relevant supporting documents. We are committed to handling every complaint fairly, professionally, and within a reasonable timeframe.
Your data is protected. Your privacy is respected. Enjoy a safe and trusted online entertainment experience alongside over 500,000 jili44 members across Malaysia.